To hide or close an account
- Choose Tools menu > Manage Hidden Accounts.
- Find the account that you want to hide or close in the list, and then select one or more of its Hiding Options.
- Click OK.
Why did Quicken charge me $1?
This charge is a verification of the credit card on file with your Quicken.com account. Quicken will perform a pre-authorization transaction to ensure the credit card on your account is up-to-date, so your subscription can be easily renewed. This typically happens within 15 days of your subscription renewal date.
Can I reopen an account in Quicken?
Quicken Mac has the ability to reopen a closed account register.
How do I contact Quicken?
The Quicken Support phone number is 650-250-1900. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.
How far back can Quicken download?
Note: Most banks make the last 90 days of transactions available for download. If you need transactions from before those 90 days, contact your bank for assistance.
Do you pay a fee to use Quicken?
Quicken does not charge customers for using Quicken software to download online transactions or to pay bills online through a financial institution. Any applicable fees are determined and set up by the financial institution.
What to do when Quicken says download old transactions?
Quicken is not recognizing the FI information in the download as the same as the existing account, so it wants to create a new account. What you need to do is to disable One Step Update (OSU) on the existing account to make it available for “linking”. To disable OSU, go to the existing account’s register and do a Ctrl+Shift+E.
What to do if Quicken tries to create new account?
If Quicken tries to create a new account, try to change it to “link” to the existing account. If that is not possible, cancel the download/import to prevent a new account from being created (if you “saved” the file, you won’t have to download it again).
How to disable one step update in Quicken?
What you need to do is to disable One Step Update (OSU) on the existing account to make it available for “linking”. To disable OSU, go to the existing account’s register and do a Ctrl+Shift+E. This will take you to the Account Details window for the account. Select the Online Services tab and then click on “disable” or “deactivate”.
